Your account. Your choice.

Send a deletion request

Email support from the email address associated with your SocialZ account. Use the subject “SocialZ account deletion” and tell us you want your account and associated personal information deleted.

What happens next

Support will review your request and may need to verify account ownership before taking action. Do not include your password or full payment-card details. If you cannot access your account email, tell support so an appropriate verification process can be discussed.

Data and outstanding items

Ask support about any unused balance, active gift, pending redemption or open transaction before closure. Some records may need to be retained for transaction disputes, fraud prevention or legal obligations. See the privacy notice.

Removing the app

Uninstalling the app does not by itself delete your account. This page provides a support request route; it does not automatically delete data when you click the email link.